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Zoom & Phone Counselling

Contact Information

Door of Hope Counselling Clinic
A113 – 2099 Lougheed Hwy.
Port Coquitlam BC  V3B 1A8​


Phone Counselling in Coquitlam

Zoom Counselling in Coquitlam

Individual Counselling in Coquitlam

Couples Therapy in Coquitlam

Relationship Counselling in Coquitlam

If you are unable to meet face-to-face, you might consider telephone or Zoom counselling.

The Door of Hope Counselling Clinic offers Zoom & Phone Counselling as a great alternative to face-to-face counselling. Whether you live in a remote area, are unable to travel, just feel safer staying in your own space, or live in another Canadian Province, the USA, or in another country, you can still benefit from counselling at the Door of Hope Counselling Clinic.

What Is Zoom?

Zoom is a web-based video conferencing tool, which allows you to talk to people for free using a microphone and a webcam. You simply click on this link,, and signup for a free account. You will need a webcam, which allows face to face contact with the Therapist and helps establish a trusting relationship. A headset contains both earphones and a microphone, and it helps to improve audio quality on calls and reduce echoes.

Research indicates that the outcome for clients who have undertaken counselling via video link can be similar to those having standard therapy in person.

Advantages of Phone or Zoom Counselling

Accessibility:  Phone and Zoom Counselling can be especially helpful if you have problems with transport, are away from home, live in a remote area, suffer from agoraphobia or have an illness or disability that makes travelling a problem. Phone and Zoom Counselling gives you an easy and effective way to access support.

Are you Shy or Introverted?  Phone and Zoom Counselling is a great way to connect with a counsellor without the barrier of social fears, or trouble meeting new people.

Convenience:  Phone and Zoom Counselling are great alternatives to face-to-face counselling when you are unable or unwilling to travel to a counselling office.  Telephone counselling is not only flexible, easier to access and fit into a busy schedule, with no travelling involved, it also saves time.

Less stressful:  If you feel anxious or apprehensive about attending counselling sessions, receiving support from the comfort of your own familiar surroundings can be a more helpful option.

Zoom Sessions

Even though Zoom counselling is different from in-office sessions, we treat the therapeutic process the same. We will identify specific targets and create goals so we can measure change. We will focus on creating a safe environment for your therapeutic process. The therapist will try to identify the root causes of the various issues you are experiencing, so you are able to take control of your own life and walk in freedom.

Confidentiality: The Therapist at the Door of Hope Counselling Clinic will speak to you from a private room, and the usual rules of confidentiality that is applied in a normal one-to-one therapy session will be applied to the Phone and Zoom Counselling session. They strive to create a safe space in which they explore concerns together.

Phone Counselling Tips

The following tips may be useful to make the most out of our phone counselling sessions:

  • Try to create a quiet and private space free of distractions during the session time.
  • If possible, use a head set with microphone so that you have your hands free (speaker phone is an option but might create an echo and may not work so well).
  • It would be a good idea to have some paper, a pen, and access to your email, so we can email attachments during our session.
  • If you have cell phones, please turn them off or set it in “silent mode.”

Zoom Counselling Fees

All Phone and Zoom Counselling sessions are based upon a pre-paid basis.

No emergency calls with Zoom! Skype is not a replacement for your telephone and cannot be used for emergency calling.

Here to Help

If you feel you would benefit from Phone or Zoom Counselling, call the Door of Hope Counselling Clinic today, so we can schedule a brief phone interview to discuss the details of your Phone or Zoom session.  We’re here to help you start your journey of healing.

Office Hours

Monday to Friday - 9:00am to 5:00pm

(By Appointment Only)

Saturday - closed
Sunday - closed